Data Post October 30, 2009 - Forced vs. Unforced Registration Test

Website Data for October 22 - October 28, 2009

Here is the 4th week of reporting data for our Forced vs. Unforced Registration Test.  With this data set, we now have reporting for a full month worth of statistics and the results are starting to show some obvious trends.  If you are a serious web-geek or are just plain interested in this test, check out these resources for more information from Contributors around the Country: and

Raw Data: (Unforced) (Forced)

 Total Visitors

1,533 1,823
 Unique Visitors
 1,100 1,288
 Avg Pages Viewed per Visitor
 13.3 9.9
 Avg Time on Site per Visitor
 9 minutes 22 seconds 7 minutes 8 seconds
 Bounce Rate
 38% 44%
 IDX Registrations 552
 Showing Request Forms
 Property Inquiry Forms
 Other Misc Forms
 Call In from Website
 Bad Information Given



Conversion Rate:

As always, we begin with a side by side analysis of the website conversion rates.  The conversion rate is the percentage of Unique Visitors who convert into a lead.  We calculate leads including all lead types, minus those that give invalid contact information.  For (the Unforced Website), the conversion rate was 1.00% (11 net leads ÷ 1,100 unique visitors).  For (the Forced Site), the conversion rate was 4.43% (57 net leads ÷ 1,288 unique visitors). While the 1st week of the test provided the highest conversion rates thus far for both sites, has trended downward each week (now an all-time low) while has trended upward.  This week marks the 1st time that has recorded a conversion rate that is more than 4x's that of  More about this later...


Consistency is one of the things we are looking for with this test.  Cal Carter has written rather extensively on this topic and gave a great explanation on our previous post of how Forcing Registration creates more predictable and consistent results.  If we compare to last week's data, the unique visitor numbers are almost identical from week to week...for both sites. showed a slight increase, but the real number that relates to consistency is the HUGE spike in Total Visitors for this week!  Could it be that we are collecting more leads (i.e. more IDX registrations) and actually sending those leads emails and IDX updates with links to the website and encouraging them to come back?  Hmmm...

Here is another trend that seems to be reoccurring: the forced site generated 5 non-IDX leads this week and the unforced site generated 6 non-IDX leads.  Do these numbers sound familiar?  That's because the sites have been trucking along at the same spread from week to week.  Consider this: the unforced site has generated 27 non-IDX leads since we started the test.  The forced site has generated 23 non-IDX leads during this same time.  I've read several arguments in support of unforced registration that claim the number of "quality" leads (i.e. non-IDX) is much greater with an unforced registration website because users are not alienated or turned off by the greedy real estate agents who try to collect their contact information.  While this seems like a logical claim, the spread between our 2 websites was 4 leads over a 4 week period (27 unforced site leads vs. 23 forced site leads)  BUT...our IDX spread was 145 during this same 4 week period (24 IDX leads for the unforced site and 169 IDX leads for the forced site).  I can't help it...with 4 week's of data I need to extrapolate: that's a whopping 1,885 additional IDX leads over the course of 1-year for our Forced Registration Website.  During that same year, we would have "missed out" on a total of 52 non-IDX leads during that same year. Hardly a fair trade!

Can't wait to see what happens next week...




#1 By Cal Carter at 12/23/2013 0:43 AM


I can't wait to see the results at the 6 month mark. I know what the result is going to be, but look forward to seeing the numbers broken down statistically like you are doing. This is a great exercise that many of the evil "forced" camp are very congnizant of, but never really took the time to quantify incrementally over set periods of time. Would love to hear your partners reaction and thoughts now that we are 4 weeks into the exercise.

#2 By Brandon Hedges at 12/23/2013 0:43 AM

Hi Cal,

Thanks for stopping by. Your projections have amazingly on target! I think my biggest surprise has been that the forced site achieving a similiar amount of inquiries/showing requests as the unforced site. I initially thought that the forced site would achieve more leads, but they would all be IDX registrations. This has not been the case. The amount of showing requests/inquiries are almost equal between the forced/unforced sites. The amount of of IDX registrations we are getting "in addition" to these showing requests/inquiries on the forced site is icing on the top. We will keep at this test for a bit more, but my mindset is changing rapidly!

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